Resolved -
This incident is now resolved.
Apr 16, 19:02 UTC
Monitoring -
A fix has been implemented by our downstream provider and we are continuing to monitor.
Apr 16, 18:36 UTC
Update -
The third party provider has identified a fix and are working on rolling it out now. They estimate this will take one hour.
Apr 16, 15:53 UTC
Update -
We are continuing to work with the downstream provider on this issue, and will update once we have more information. The current impact to customers would be an error in the checkout when attempting to select a bank.
Apr 16, 14:09 UTC
Identified -
The issue has been identified as an outage with a downstream third party provider. We are in contact with the provider and will update as soon as we have more information.
Apr 16, 13:18 UTC
Investigating -
We are currently investigating an issue with EU payments in our checkout
Apr 16, 13:15 UTC