Natwest and Ulster Bank experiencing issues
Investigating - NatWest Group is experiencing intermittent failures on Payment Consent journeys for NatWest and Ulster Bank ROI. These are affecting a small percentage of journeys.
We are monitoring the situation.
Apr 20, 13:27 UTC
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Checkout ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Mock Bank ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Banked SDKs Operational
Android SDK Operational
iOS SDK Operational
Banks ? Partial Outage
90 days ago
99.77 % uptime
Today
Bank of Scotland Operational
90 days ago
99.73 % uptime
Today
Barclays Business Operational
90 days ago
99.98 % uptime
Today
Clydesdale Bank Operational
90 days ago
99.74 % uptime
Today
Coutts Operational
90 days ago
98.24 % uptime
Today
First Direct Operational
90 days ago
100.0 % uptime
Today
Halifax Operational
90 days ago
99.78 % uptime
Today
HSBC Operational
90 days ago
99.96 % uptime
Today
HSBC Business Operational
90 days ago
100.0 % uptime
Today
Lloyds Operational
90 days ago
99.69 % uptime
Today
Marks & Spencer Operational
90 days ago
100.0 % uptime
Today
Monzo Operational
90 days ago
100.0 % uptime
Today
Nationwide Operational
90 days ago
100.0 % uptime
Today
Natwest Partial Outage
90 days ago
99.88 % uptime
Today
Natwest Bankline Operational
90 days ago
99.94 % uptime
Today
RBS Operational
90 days ago
99.95 % uptime
Today
Revolut Operational
90 days ago
100.0 % uptime
Today
Santander Operational
90 days ago
99.92 % uptime
Today
Starling Operational
90 days ago
100.0 % uptime
Today
Ulster Bank Partial Outage
90 days ago
99.88 % uptime
Today
Barclays Personal Operational
90 days ago
99.98 % uptime
Today
Mock Bank Operational
90 days ago
100.0 % uptime
Today
TSB Operational
90 days ago
98.28 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Banked API Response Time
Fetching
Hosted Checkout First Meaningful Paint
Fetching
BankedJS Time to Interactive
Fetching
Past Incidents
Apr 20, 2021
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 07:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
We will be down for few minutes.

Thanks in advance for your understanding
Apr 15, 08:59 UTC
Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021
Natwest Bankline Account Information Services outage
Resolved - This issue has been resolved by Natwest. All banks are back to being operational.
Apr 14, 14:55 UTC
Update - We received information that Natwest are experiencing a partial outage that is affecting the Payment Initiation Service (PIS) and Account Information Services (AIS) APIs for Natwest, Bankline, Ulster Bank and RBS.
This means that transaction initiation as well as transaction information retrieval capabilities may be affected. We are awaiting further information from Natwest, and are monitoring this issue internally.
Apr 14, 13:28 UTC
Update - We are continuing to investigate this issue.
Apr 14, 13:26 UTC
Update - We are continuing to investigate this issue.
Apr 14, 13:08 UTC
Investigating - We are experiencing issues with Natwest Bankline Account Information Services (AIS) API returning unexpected errors. This means we are not able to retrieve transaction information from Natwest Bankline accounts.
Other services, including the ability to authorise payments and initiate batch payments, are fully operational.
Apr 14, 13:08 UTC
Natwest partial outage
Resolved - Natwest are experiencing a partial outage that is affecting the Payment Initiation Service (PIS) and Account Information Services (AIS) APIs.
This means that transaction initiation as well as transaction information retrieval capabilities may be affected. We are awaiting further information from Natwest, and are monitoring this issue internally.
Apr 14, 00:30 UTC
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Latest Android SDK releases are temporarily unavailable
Resolved - The issue has been resolved and downloads of Banked's Android SDK binaries should now function as expected.
Apr 9, 17:40 UTC
Identified - We are experiencing issues with the availability of our Android SDK binaries, due to a problem with our package hosting provider. The packages are still available for manual download and inclusion (https://github.com/banked/banked-android-sdk/packages/281330).

This does not affect the functionality of the Android SDK in any deployed environment, but only it's availability when installing dependencies in a development, build or CI environment.
Apr 9, 13:01 UTC
Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

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