All systems are operational. We keep monitoring the situation.
Posted Nov 18, 2025 - 15:34 UTC
Update
A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2025 - 14:45 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2025 - 14:44 UTC
Update
Our provider identified the root cause and is working on a fix. We notice a decrease in errors.
Posted Nov 18, 2025 - 14:33 UTC
Update
Our provider identified the root cause and is working on a fix. We notice a decrease in errors.
Posted Nov 18, 2025 - 14:15 UTC
Update
Our provider identified the root cause and is working on a fix. We notice a decrease in errors.
Posted Nov 18, 2025 - 14:00 UTC
Update
Our provider identified the root cause and is working on a fix. We notice a decrease in errors.
Posted Nov 18, 2025 - 13:45 UTC
Update
Our provider identified the root cause and is working on a fix. For now, we still see failures intermittently.
Posted Nov 18, 2025 - 13:27 UTC
Update
Our provider identified the root cause and is working on a fix. For now, we still see failures intermittently.
Posted Nov 18, 2025 - 13:11 UTC
Update
We are still observing errors intermittently.
Posted Nov 18, 2025 - 13:01 UTC
Update
We are still observing errors intermittently.
Posted Nov 18, 2025 - 12:46 UTC
Update
We are successfully processing requests again. Some services still experience degradation.
Posted Nov 18, 2025 - 12:18 UTC
Update
Root cause still to be identified by our partner.
Posted Nov 18, 2025 - 12:09 UTC
Identified
Our services experience degraded performance and for some users can not be reached. We identified the issue with one of our providers who are actively working on identifying the root cause.
Posted Nov 18, 2025 - 11:56 UTC
This incident affected: Global (API, Checkout, Dashboard).