Payments made with CommBank failing

Incident Report for Banked

Resolved

This incident has been resolved.
Posted Oct 22, 2026 - 19:11 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 22, 2026 - 13:20 UTC

Identified

We're seeing a higher than usual number of failed payments for CommBank customers and are working with our payment partner to resolve this.
Posted Oct 22, 2026 - 13:17 UTC
This incident affected: AU Payments (API, Checkout).