EU Payments Issue
Incident Report for Banked
This incident is now resolved.
Posted Apr 16, 2024 - 19:02 UTC
A fix has been implemented by our downstream provider and we are continuing to monitor.
Posted Apr 16, 2024 - 18:36 UTC
The third party provider has identified a fix and are working on rolling it out now. They estimate this will take one hour.
Posted Apr 16, 2024 - 15:53 UTC
We are continuing to work with the downstream provider on this issue, and will update once we have more information. The current impact to customers would be an error in the checkout when attempting to select a bank.
Posted Apr 16, 2024 - 14:09 UTC
The issue has been identified as an outage with a downstream third party provider. We are in contact with the provider and will update as soon as we have more information.
Posted Apr 16, 2024 - 13:18 UTC
We are currently investigating an issue with EU payments in our checkout
Posted Apr 16, 2024 - 13:15 UTC
This incident affected: EU Payments (Checkout).