Incident with console logins

Incident Report for Banked

Resolved

This incident has been resolved.

Posted Aug 20, 2020 - 13:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2020 - 13:28 UTC

Identified

We've identified the root cause and a fix will be deployed within the next few minutes.

Posted Aug 20, 2020 - 12:46 UTC

Investigating

We're seeing errors occurring when merchants are attempting to log into the Banked console. We're investigating the root cause and will update this incident when we have more information

Posted Aug 20, 2020 - 12:41 UTC

This incident affected: Global (Console).