On February 9th, Banked observed a major outage on the checkout service between 17:09 to 18:26 UTC.
During this time, checkout session could not be created or completed for customers using our embedded and hosted checkout.
This was due to a faulty configuration applied to one of our components
After Identifying the faulty configuration, our on-call team reverted the change and restored the system to normal operation.
We have taken immediate action to add additional quality gates and checks to ensure this or similar issues do not happen again.