PayID resolution service degradation

Incident Report for Banked

Resolved

This incident has been resolved.
Posted Dec 18, 2025 - 10:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 18, 2025 - 09:55 UTC

Investigating

We are currently experiencing issues resolving PayIDs, which are affecting our Checkout.

Investigations are ongoing and an update will be provided as soon as more information becomes available.
Posted Dec 18, 2025 - 09:41 UTC
This incident affected: AU Payments (Checkout).