payments service degradation
Incident Report for Banked
Resolved
This incident has been resolved.
Posted Nov 09, 2023 - 10:16 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2023 - 10:15 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 09, 2023 - 10:02 UTC
Investigating
We are currently experiencing a performance degradation to the API and Checkout service.

Investigations are ongoing and an update will be provided as soon as more information becomes available.
Posted Nov 09, 2023 - 10:01 UTC
This incident affected: Global (API, Checkout).